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Accessible Parking Program

BNA® Cares

BNA® Cares is a comprehensive program designed to accommodate the needs of passengers and visitors requiring special assistance at Nashville International Airport® (BNA®).

A key component of BNA® Cares is the Accessible Parking Program, which offers complimentary parking privileges to eligible participants.

Purpose of the Program

To assist individuals with disabilities by offering a complimentary parking service at BNA.

Recognizing the unique challenges faced by travelers with disabilities, we aim to ease their travel experience from the moment they arrive at the airport. By participating in our program, registered individuals can benefit from free parking throughout the duration of their travel. Through this initiative, we strive to contribute to a more equitable and supportive travel landscape, ensuring that every traveler feels valued and supported.

Who is Eligible?

Individuals who possess a valid Tennessee Department of Revenue-issued disabled person license plate, placard, or decal issued by the Tennessee Department of Revenue.

This ensures that the program benefits those who have been formally recognized by the state as having a disability. By requiring these official documents, we aim to ensure that our complimentary parking benefits reach those who genuinely need them, making their travel experience at the airport more convenient and stress-free.

 

More About BNA® Cares

The program provides approved participants with complimentary parking. This annual membership is offered at no cost and can be renewed 60 days prior to the current membership's expiration. To register for the program, please follow the steps below.

  • Step 1 - All applicants will submit the following to BNACaresParking@flynashville.com:
    • a completed BNA® Cares Accessible Parking Program Application/Agreement (click button below)
    • a clear picture of their Tennessee Department of Revenue disabled persons license/placard/decal
    • registration of placard or decal
    • clear copy or picture of vehicle registration for the vehicle
  • Step 2 - The Metropolitan Nashville Airport Authority (MNAA) staff or program management designee will review application and documentation for sufficiency of the required information.
  • Step 3 - Applications will be approved or denied within 60 days of submission of all required information:
    • If the application is approved, the BNA® Cares Card, decal and/or hangtag will be mailed to the address provided.
    • If the application is denied, the applicant will receive a letter of denial along with reason(s) for the denial.

Accessible Parking Program Application/Agreement

  • Entering the Parking Facility:
    • The Participant will enter the parking facility and pull a parking ticket from parking equipment upon entry into the parking facility.
      • If a Participant has been issued a hangtag or transponder, the gate should automatically open upon entrance into parking facility.
    • The Participant can park in any available, legal parking spot, which excludes:
      • Electrical charging stations, unless vehicle meets specifications and is being charged during travel, or
      • “Authorized Parking Only”
  • Exiting the Parking Facility:
    • All Participants will exit the parking facility through a staffed cashier lane.
      • If no exit lanes are staffed, the Participant will use the help button located on the parking facility exit lane to request assistance.
    • Participants must have Decal affixed to the exterior of the driver’s side vehicle windshield of the Participant’s registered vehicle.
    • Participants or guardian must present their BNA® Cares Card to the cashier at the exit of parking facility, along with matching driver’s license or guardian’s license or Participant’s boarding pass for Participant verification.
      • If a Participant or guardian is not able to present active and approved documentation listed in Section III.C.3 to the cashier at the exit of the parking facility, then the Participant will not receive complimentary parking benefit and must pay the parking fee due at the published parking rate for the parking facility used.
      • If the BNA® Cares Card expired while the Participant was traveling, the now expired Participant is eligible for up to ten (10) days of parking after to expiration of the Card only.

 

Read the full Accessible Parking Program Policy here

MORE INFORMATION

For more information, contact BNA® Cares at

615-275-4458 or at BNACaresParking@flynashville.com

 

Program Amendment
MNAA reserves the right to amend the BNA® Cares Accessible Parking Program from time to time, at its sole discretion, and will communicate these changes to active Participants through the email addresses provided on a Participants most recent approved application.