Accessible Parking Program

For existing program participants who've applied before June 1, 2025:

Entering the Parking Facility:

• The Participant will enter the parking facility and pull a parking ticket from parking equipment upon entry into the parking facility.
  • If a Participant has been issued a hangtag or transponder, the gate should automatically open upon entrance into parking facility.
• The Participant can park in any available, legal parking spot, which excludes:
  • Electrical charging stations, unless vehicle meets specifications and is being charged during travel, or
  • “Authorized Parking Only”

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Exiting the Parking Facility:

• All Participants will exit the parking facility through a staffed cashier lane.
  • If no exit lanes are staffed, the Participant will use the help button located on the parking facility exit lane to request assistance.
• Participants must have Decal affixed to the exterior of the driver’s side vehicle windshield of the Participant’s registered vehicle.
• Participants or guardian must present their BNA® Cares Card to the cashier at the exit of parking facility, along with matching driver’s license or guardian’s license or Participant’s boarding pass for Participant verification.
  • If a Participant or guardian is not able to present active and approved documentation listed in Section III.C.3 to the cashier at the exit of the parking facility, then the Participant will not receive complimentary parking benefit and must pay the parking fee due at the published parking rate for the parking facility used.
  • If the BNA® Cares Card expired while the Participant was traveling, the now expired Participant is eligible for up to ten (10) days of parking after to expiration of the Card only.

Read the full Accessible Parking Program Policy here