Contact Us
Metropolitan Nashville Airport Authority
One Terminal Drive Suite 501
Nashville, TN 37214
AIRPORT DIRECTIONS
To the Airport from:
Downtown Nashville and Points West:
Take Interstate 40 East to Exit 216A
South
Take Interstate 24 West to Interstate 40 East to Exit 216A or take Interstate 65 North to Interstate 440 East to Interstate 40 East to Exit 216A
North
Take Interstate 65 South to Interstate 40 East to Exit 216A or Interstate 24 East to Interstate 65 South to Interstate 40 East to Exit 216A
East
Take Interstate 40 West to Donelson Pike South to Exit 216 and turn left
From the Airport to:
Downtown Nashville and Points West
Take Interstate 40 West
South
Take Interstate 40 West to Interstate 24 East or take Interstate 40 West to Interstate 65 South
North
Take Interstate 40 West to Interstate 24 West or take Interstate 40 West to Interstate 65 North
East
Take Donelson Pike North to Exit 216C/ Interstate 40 East
Questions & Answers
| Nashville International Airport | |
|---|---|
| Advertising in the Terminal (Clear Channel Airports) |
(800) 628-6800 |
| Airport Administration (Main Switchboard. Staffed M-F from 8 a.m. - 5 p.m. Central time) |
615-275-1600 |
| Airport Information Center (Staffed daily from 6:30 a.m - 11 p.m. Central time) |
615-275-1675 |
| Airport Police (Department of Public Safety) |
615-275-1703 |
| Air Service Development | 615-275-4460 |
| All Parking - ABM | 615-275-1045 |
| Public Relations / Communications | 615-275-4967 615-275-2007 |
| First Aid Station | 615-275-1703 |
| Human Resources | 615-275-1622 |
| Lost and Found | Submit Ticket |
| Noise Complaints/Information | 615-275-1762 |
| Paging/Information (Information Center) |
615-275-1675 |
| Passport Information (U.S. Post Office) |
615-872-5742 |
| U.S Customs and Border Protection | 615-736-5861 |
| Concourse A | |
|---|---|
| La Hacienda | Gate A-3 |
| Nathan's Famous/Freshens | A/B Food Court |
| Noshville Delicatessen | A/B Rotunda |
| Popeyes' Louisiana Kitchen | A/B Food Court |
| Starbucks | A/B Rotunda |
| Tootsie's Orchid Lounge | A/B Checkpoint (Pre-security) |
| Tennessee Brew Works - UNDER RENOVATION Returning Spring 2020! |
A/B Food Court |
| Wendy's | A/B Food Court |
| Concourse B | |
|---|---|
| Pronto! Gourmet Grab-And-Go | Gate B-1 |
| Neely's Bar-B-Que | Gate B-4 |
| Tennessee Tavern | Gate B-4 |
| Concourse C | |
|---|---|
| Auntie Anne's | Food Court |
| Blue Coast Burrito | Food Court |
| Berry Field Bistro | Gate C-2 |
| Burger King | Food Court |
| Famous Famiglia | Food Court |
| Fat Bottom Brewing Co. | Food Court |
| Fresh Attractions Kiosk | Gate C-2 |
| Gibson Café | Gate C-20 |
| O'Charley's | Gate C-9 |
| Quiznos | Food Court |
| Starbucks | Concourse C Checkpoint, Pre-security |
| Tootsie's Orchid Lounge (Under Renovation) | Gate C-7 |
| Yazoo Beer Kiosk | Gate C-23 |
| Vino Volo | Gate C-15 |
| Concourse A | |
|---|---|
| The Arts District Market | Gate A-3 |
| Hudson News | Concourses A/B Checkpoint (Pre-security) |
| Hudson News | A/B Rotunda |
| Nashville Kitchen | A/B Rotunda |
| Parnassus Books | A/B Rotunda |
| Concourse B | |
|---|---|
| CNN Newsstand | Gate B-9 |
| Tennessee Made | Gate B-6 |
| Graycliff Cigar Company | Gate B-10 |
| Hudson News | Concourses A/B Checkpoint (Pre-Security) & A/B Rotunda |
| Nashville Kitchen | A/B Rotunda |
| Nashville Kitchen | A/B Rotunda |
| Concourse C | |
|---|---|
| Boswell’s Music City Harley-Davidson | Gate C-16 |
| Fly Babies | Past Gate C-9 |
| Graycliff Cigar Company | Gate C-10 |
| Hudson News | Gate C-1 Gate C-10 |
| InMotion | Gate C-2, Food & Retail Court |
| Music City Beer & Spirits | Gate C-10 |
| Radio Road | Gate C-9 |
| Spirit of the Red Horse | Gate C-9 |
| Sunglass Hut | Gate C-9 |
| True to Tennessee | Gate C-4 |
| Bar Service | |
|---|---|
| Fat Bottom Brewing Co. | Concourse C Food Court |
| Gibson Cafe | Gate C-20 |
| La Hacienda | Gate A-3 |
| Noshville Delicatessen | A/B Food Court |
| O'Charley's | Gate C-9 |
| Tennessee Brew Works - UNDER RENOVATION Returning Spring 2020! |
A/B Food Court |
| Tennessee Tavern | Gate B-4 |
| Tootsie's Orchid Lounge Tootsie's Orchid Lounge (Under Renovation) |
North Checkpoint (Pre-security) Gate C-7 |
| Yazoo Beer Kiosk | Gate C-23 |
| Vino Volo | Gate C-15 |
OR enjoy "drinks on the go." With BNA's airport-wide beer and liquor license, guests may carry their alcoholic beverage with them all throughout the secure side of the terminal.
BAGGAGE CARTS
Available 24 hrs. from automatic dispensing stands at the following locations:
- Ground Transportation
- Baggage Level, near baggage belts
- Ticketing Level, curbside
- Rental Car Facility, near elevators
BUS SERVICE
WeGo Public Transit service is available in the Ground Transportation Center at the Terminal Garage. Check with the Information booth located on level P1 in the Ground Transportation Center (6:30 a.m. - 11:30 p.m.) for route schedule.
WeGo Public Transit
615-862-5950
Click here for departure times.
TAXIS
Click here for a listing of Taxis
RIDE APPS
Click here for a listing of Ride Apps (Lyft and Uber)
ADA ACCESSIBLE PARKING
Available in all airport lots and the Terminal Garage. All airport operated shuttle buses in the terminal and economy surface lots are equipped with wheelchair lifts for passenger assistance.
HOTEL COURTESY VANS
Click here for a listing of Hotel Shuttles.
LIMOUSINE SERVICE
Click here for a listing of Limousines and Courtesy Cars.
GAYLORD OPRYLAND RESORT & CONVENTION CENTER
Located on the Ground Transportation Level at the main terminal, behind the escalator. You may confirm or make reservations and/or request various services.
RENTAL CARS
Click here for a listing of Rental Car Companies.
ATM
Fifth Third Bank ATM: Concourse B, near Gate B-10; Concourse C, near Gate C-14; Baggage Claim Level, across from carousel 7 (near entrance).
COURTESY PHONES
Beige courtesy phones are located throughout the terminal and concourses. They can be used to reach the Information Center or Airport Police. Phone numbers are posted next to each phone.
FEDERAL EXPRESS
A service box with forms is located across from the Information Center Desk on the Baggage Claim Level. Time of pickup: 6:30 p.m. Monday through Friday.
UPS
A service box with forms is located across from the Information Center Desk on the Baggage Claim Level.
MAILBOX
Center of Ticketing Level, near North escalator.
PAGING AND ASSISTANCE
The Information Center is located on the Baggage Claim level between bag claim carousels 5 and 6. The Information Center provides customer paging, including visual paging for the hearing impaired, language assistance, information and passenger guidance. If you need to page an individual, you may stop by the Information Center or pickup one of the beige courtesy phones located throughout the terminal and concourses.The number is posted next to each phone.
PAGE ANSWERING
To answer a page, please go to the Information Center located on the Baggage Claim level between bag claim carousels 5 and 6. You can also pick up one of the beige courtesy phones located throughout the terminal and concourses. The number is posted next to each phone. The Information Center can also be reached directly by calling 615-275-2098.
POSTAGE STAMPS
USPS postage stamps may be purchased through the Fifth Third Bank ATMs. Fifth Third ATMs are located : Concourse B, near Gate B-10; Concourse C near Gate C-14; Baggage Claim Level, across from Carousel 7 (near entrance).
TDD SERVICE
Click here for Telecommunication Device for the DEAF (TDDs) locations.
FREE WiFi INTERNET ACCESS
Free WiFi is available in all areas frequented by the public: gates, concourses, food court, Ticketing Lobby, Baggage Claim and Ground Transportation. To access the free WiFi, connect to "!BNA_Free_Wi-Fi".
INFORMATION CENTER
The Information Center is located on the Baggage Claim level between bag claim carousels 5 and 6. The Information Center provides customer paging, including visual paging for the hearing impaired, language assistance, information and passenger guidance.
AUTOMOBILE TROUBLE
Contact ABM at 615-275-1045 or Airport Police at 615-275-1705.
LOST AND FOUND
If you have lost or found an item at Nashville International Airport, contact or visit the Information Center located on the Baggage Claim Level. Items are kept for 30 days from the date the item was found. Call 615-275-1675.
MEDICAL EMERGENCIES
For assistance, contact Airport Police at 615-275-1703.
PAGING AND ASSISTANCE
The Information Center is located at the center of the Baggage Claim Level. Provides customer paging, including visual paging for the hearing impaired, language assistance, information and passenger guidance. If you need to page an individual, you may stop by the Information Center or pick up a Courtesy Phone located throughout the Nashville International Airport by dialing 615-275-2098.
POLICE OFFICERS
Airport police officers are on duty 24 hours a day. They patrol all interior and exterior facilities. For immediate assistance, call 615-275-1703.
BNA Ace Volunteers
BNA Aces are a volunteer group of men and women dedicated to helping make the traveling experience more pleasant at BNA. Aces are easily spotted in their royal blue jackets, vests, shirts and carrying their information notebooks. They are stationed in various locations throughout the airport daily to answer your questions. Click here for information about becoming an Ace volunteer.
SKYCAP
Curbside on Ticketing Level and curbside on Baggage Level or check at your airline ticket counter.
TDD SERVICE
Click here for a Telecommunication Device for the DEAF (TDDs) locations.
CHILDREN'S PLAY AREA
A children's play area, with aviation-themed play equipment, is located in Concourse B and accessible from all concourses.
AMERICAN AIRLINES ADMIRAL'S CLUB
Open to members of American Airlines passenger club. Located near Gate C-12.
DELTA AIR LINES SKY CLUB
Open to members of Delta Airlines passenger club. Located at Gate B-3.
LIVE MUSIC PERFORMANCES
Scheduled several times a week on the Concourse C Meeter-Greeter Lounge stage, the A/B Concourse Meeter-Greeter stage, and the Concourse C Food and Retail Court stage. Live music can also be heard daily in Gibson Café, near Gate C-20.
MASSAGE BAR
Concourse C, Gate C-14; Open Monday - Friday 8 a.m. - 8 p.m., Saturday 8 a.m. - 4 p.m. and Sunday Noon - 8 p.m. (no appointment necessary). Massage chairs are located before Concourses A/B and Concourse C checkpoints, and in Concourse B.
MASSAGE CHAIRS
Located on B and C Concourses.
NA'SAH'S NAIL SALON
Located in Concourse C, near Gate C-15.
Offers 20-minute manicures, 25-minute pedicures, 10-minute brow-shaping and more.
SHOE SHINE
Located to the left and right of the Security Checkpoint.
USO
Open to military servicemen and women and their families, the space is a home away from home with snacks, computers, televisions, video games and children’s play area.
Located near the Concourse C exit.
Open seven days a week, 8 a.m. to 8 p.m.
Contact: 615-835-3128
PARKING
Terminal and economy lots are available, as well as Valet, BNA Express Park and the Terminal Garage.
Curbside parking is not allowed in front of the terminal. ADA Accessible parking spaces are available in all airport lots and the Terminal Garage. Courtesy shuttles from Terminal Lot A, Economy Lot B and Economy Lot C. Shuttles are equipped with wheelchair ramps. Approximate wait time: 10 minutes.
Click here for more information on parking at BNA.
VALET PARKING
Valet services are available in front of the Ground Transportation Level. For picking up your vehicle, you may dial 615-275-5381, leave your ticket or account number followed by the # sign.
PARKING PAYMENT
Cash or credit cards accepted.
AIRPORT OFFICES AND PERSONNEL OFFICE
From Ticketing Level, enter double doors behind American Airlines' ticket counter. Take elevator to the fourth floor. Hours: 8 a.m. - 5 p.m. Contact: 615-275-1600
AIRPORT POLICE
BNA's Department of Public Safety is comprised of state-certified, commissioned police officers. They are cross-trained in fire and rescue. Contact: 615-275-1703
ARTS AT THE AIRPORT
BNA sponsors art exhibits in the terminal for public enjoyment. In addition, live music is performed on five stages. Contact: 615-275-1614.
CONSTRUCTION IN AIRPORT AREA
In order to prevent obstructions to safe aircraft navigation, BNA regulates the maximum height of all structures within the Airport Overlay District. In accordance with this provision, those wishing to obtain building permits within the Airport Overlay District may be required by Metro Government's Department of Codes and Building Safety to contact BNA (615-275-1643) for sign-off. In addition, the Federal Aviation Administration has established standards and notification requirements for objects affecting navigable airspace.
CAREER OPPORTUNITIES
Click here for more information about career opportunities at BNA.
LACTATION ROOM
Located behind Noshville at the A/B Food Court. A clean, private room for nursing mothers with a comfy chair, electrical outlets, sink, paper towels, hand dryer and changing stations.
NEWS MEDIA/FILM QUESTIONS/CONCERNS
Contact 615-275-4967 for assistance.
NOISE COMPLAINTS/INFORMATION
To file a noise complaint or obtain information about aircraft noise abatement and procedures, please call 615-275-1762. Detailed information about noise exposure maps is available here.
RECYCLING
Recycling bins are located throughout the terminal to accommodate paper, plastic and aluminum items.
TRAFFIC TICKETS
Airport Police may issue traffic tickets for illegal parking and speeding on airport property. Tickets are processed through the Metro Nashville Police Department.
TSA Pre✓™ ENROLLMENT CENTER
The center is located on the Ground Transportation Level, next to the Dollar rental car counter. Hours of operation are Monday - Friday 8:30 a.m. - 1 p.m. & 1:30 p.m. - 5 p.m. Closed Saturday & Sunday. For more information on TSA Pre✓™, visit www.tsa.gov.
PHOTO IDs
Domestic flights: At the Checkpoint, passengers aged 18 and over should be prepared to present one form of government-issued photo identification (e.g. valid passport, valid driver’s license, military ID, etc.), or two forms of non-photo identification, one of which must have been issued by a state or federal agency (e.g. U.S. Social Security card) in order to expeditiously pass through the security checkpoint.
PROHIBITED ITEMS
Visit the Transportation Security Administration website for a current list of prohibited items. Click to view site.
FRAUD/ETHICS CONCERNS
In our ongoing efforts to ensure we have strong internal controls and a positive tone at the top, the “Red Flag Reporting” hotline is available for reporting fraud or ethics concerns. Red Flag Reporting is an independent organization that is dedicated to protecting organizations. This service allows people to report any concerns regarding improper or fraudulent activities. The service is 100% independent from Nashville International Airport and allows reporters to remain completely anonymous if they choose. To file a fraud or ethics concern, please call 877-647-3335 and provide client code “MNAA”, or click HERE.
Comments & Questions
BNA Welcomes Your Feedback
Questions, concerns or comments.