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Lost and Found

Lose something? We're here to help!

We understand that misplacing an item while traveling can be stressful.

At BNA®, we’re here to help you quickly locate and recover your belongings with step-by-step guidance on how to contact the Lost and Found, TSA, or your airline, depending on where the item was lost.

Lost Items in Airport Public Areas

Items left in restrooms, gate seating areas, curbside, or other public spaces are sent to BNA's Lost and Found.

📝 File a Claim Online – Submitting a claim is quick and free! 

To Retrieve Your Item:

📍 Visit the Information Center

  • Location: Level 1 (Ground Transportation Level), pre-security
  • Hours: Daily, 6:30 a.m. – 10:30 p.m. 📞 Phone: (615) 275-2098

Terminal Map

Lost Items on an Airplane

✈️ Contact Your Airline Directly for assistance.

Airline Information

Lost Items at TSA Security Checkpoint

📩 Contact TSA at: BNA-Lost&Found@tsa.dhs.gov

When Emailing TSA, Include:

  • Full Name
  • Contact Number
  • Date & Time of Travel
  • Airline Traveled With
  • Item Description (brand, color, size, type, identifiable features)

Additional TSA Information:

🔎 Response Time: TSA requires 48 hours to research your inquiry.

📧 Email Monitoring: Monday–Friday (excluding weekends & federal holidays).