Media inquiries regarding these responsibilities should be directed to the FAA at pressoffice@faa.gov.
Media Guide
Department of Communications
The Metropolitan Nashville Airport Authority (MNAA) Department of Communications is committed to serving the needs of the Nashville community, the traveling public and the news media. The MNAA owns and operates Nashville International Airport® (BNA®) and John C. Tune Airport® (JWN®).
Designed to assist media representatives, the BNA Media Guide offers up-to-date information from BNA and its tenants, including JWN, to local, regional, and national media outlets.
Stacey Nickens
Vice President,
Corporate Communications & Marketing
Erin Thomas
Manager,
Media Relations
Kearston Winrow
Manager,
Corporate Communications
Alyssa Kontos
Manager, Brand
Members of the press are encouraged to email the Department of Communications, who will connect them with the appropriate spokesperson for the topic in question.
We kindly request that media refrain from contacting the Airport Operations Center, as our staff is occupied with ensuring the safe management of BNA Airport operations.
Please be aware that we cannot provide comments on any ongoing legal proceedings or litigation. Your understanding in this matter is greatly appreciated.
Media Access to Public Areas
For the safety of our visitors, staff, and facilities, and to maintain the integrity of our operations, all media activities at BNA and JWN require prior approval from the Department of Communications.
On-site access, including overnight requests, is strictly prohibited without an explicit email confirmation from the Department. Until authorization is granted, news outlets may only conduct reporting activities from designated aircraft observation area.
To ensure approval for on-site media requests, please include the following details:
- News Outlet
- Story Topic
- Day / Time
- Intended Filming Location(s)
After obtaining on-site permission, journalists are permitted access to public areas of the airport, including the Grand Lobby, hallways prior to the entrances of security screening areas, baggage claim, parking lots, and garages.
Media should not block or restrict movement anywhere in the terminal, and concourse entrances and exits should not be obstructed.
When conducting interviews, the media must not interfere with airport or airline operations.
Media representatives are required to display press identification and identify themselves to anyone they interview, photograph, or film.
TSA security measures are always enforced.
Media Parking:
- Park curbside on the Departures Level.
- Use the striped pavement area near the last entry doors to the Southwest Airlines ticket counters.
- Airport Security will need to conduct a vehicle sweep before leaving your vehicle unattended.
- For unmarked station vehicles:
- Place a station placard in the windshield for identification.
- Provide vehicle details (color, make, model, and license plate) to assist Airport Security with parking coordination.
The areas that are leased by the airlines and other tenants, including ticket counters, gate areas/waiting areas, airline clubs, private offices, future hotel, stores, and restaurants are under the control of those specific parties.
Media access to those areas must be approved by the appropriate business. The Department of Communications can connect media to the correct partners.
TSA security measures are always enforced.
Building on the success of BNA® Vision, which wrapped up in February 2024, New Horizon marks the next chapter in BNA's ongoing transformation.
This new construction and renovation plan aims to accommodate Music City's unprecedented growth and the evolving travel needs of BNA passengers.
Following the design phase that began in 2022, New Horizon will require an additional $3 billion and is expected to be completed by late 2028.
During ongoing criminal investigations, the Department of Communications will coordinate all media inquiries.
It is important to note that we are unable to provide any information regarding active legal proceedings or litigation. Your understanding in this matter is greatly appreciated.
Request for public records can be made here.
The Federal Aviation Administration (FAA) oversees civil aviation and commercial space transportation in the United States, ensuring the safety and efficiency of the national aviation system.
Among the FAA's key responsibilities is issuing Ground Stops. Only the FAA has the authority to issue these directives—airports do not control or enforce them. To ensure accurate reporting, Ground Stops should always be attributed to the FAA.
Additional FAA responsibilities include:
- Overseeing airspace
- Establishing flight paths
- Controlling aircraft movements
- Managing air traffic control (ATC) towers
NOTE: Inquiries about the number of impacted flights and passengers should be directed to the individual airlines.
BNA does not have authority over decisions related to flight delays, cancellations, or re-routings; these matters are managed exclusively by the respective airlines.
For assistance with such concerns, inquiries regarding newly announced routes, or incidents involving the airline, please contact the airline directly, as BNA is unable to represent or speak on their behalf.
AIRLINE |
CONTACT |
| Aer Lingus | pressqueries@aerlingus.com |
| Air Canada | media@aircanada.ca |
| Alaska Airlines | newsroom@alaskaair.com |
| Allegiant Air | mediarelations@allegiantair.com |
| American Airlines | mediarelations@aa.com |
| Avelo Airlines | Media-inquries@aveloair.com |
| British Airways | Americas.newsroom@ba.com |
| Contour Airlines | marketing@flycontour.com |
| Delta Air Lines | Click Here |
| Frontier Airlines | media@flyfrontier.com |
| Icelandair | Click Here |
| jetBlue | corporatecommunications@jetblue.com |
| Southwest Airlines | swamedia@wnco.com |
| Spirit Airlines | Media_relations@spirit.com |
| Sun Country Airlines | mediarelations@suncountry.com |
| United Airlines | Media.relations@united.com |
| Viva Aerobus | walfred.castro@vivaaerobus.com |
| WestJet | media@westjet.com |
See Also: Airline Winter Weather Responsibilities
Airlines, the Federal Aviation Administration, air traffic controllers, and pilots determine the delay, cancellation, or re-routing of flights. Various factors, including atmospheric conditions, navigational equipment, aircraft equipment, pilot qualifications, aircraft de-icing, ground movement, and terminal gate availability, influence decisions regarding flight adjustments.
Adverse weather conditions can affect airport operations due to airfield conditions, visibility, or other reasons. While Nashville International Airport does not close during most inclement weather conditions, occasional interruptions in operations may occur to clear runways or aircraft ramps.
The airlines are assigned specific gates for their operations. BNA has 54 gates, all of which are leased to airlines. This means that if an airline keeps their aircraft parked at a gate longer than scheduled, it can cause delays for the next flight scheduled to use that gate.
Inquiries about the number of impacted flights and passengers should be directed to the individual airlines.
- WINTER WEATHER
Safety is our top priority at Nashville International Airport, and winter conditions require heightened preparations to ensure safe travel. Our Operations and Maintenance Teams diligently prepare for months in anticipation of winter weather. During these periods, we proudly collaborate with our airline partners to ensure traveler safety with as few delays as possible.
BNA is responsible for clearing and de-icing airport runways, taxiways, ramps, and all landside areas (airport roadways, sidewalks, walkways, garages, and parking lots) to ensure passenger safety. Each airline must supply their own aircraft de-icing agents and ensure that these supplies are prepared and fully stocked for safe flight operations.
Additionally, our airline partners are responsible for overseeing their flight operations. This includes aircraft scheduling, parking and relocating aircraft, maintaining operating systems, and ensuring the safe boarding and deplaning of passengers, along with various passenger services.
It is important to note that each airline is responsible for managing their assigned gates. Any delay in a scheduled departure that results in an aircraft remaining parked at its gate can delay the next arriving aircraft scheduled to use that gate.
Click the button below to view a detailed breakdown of BNA's winter weather preparations.
- SEVERE WEATHER
Only during severe weather would the runways close for any extended period of time. Flights may be delayed or canceled due to weather at the flight destination or in other cities. Some airlines or the FAA may delay arrivals or departures until visibility and conditions improve.
The airport terminal will remain open unless damaged or other safety concerns warrant closing all or part of the terminal.
The Federal Aviation Administration (FAA) ensures the safe and efficient use of U.S. airspace. It also conducts research and community outreach on aircraft noise. The FAA manages all air traffic, including flight paths, aircraft routing, and runway assignments, for every airport, including BNA.
For media inquiries related to FAA operations, please contact the FAA directly at pressoffice@faa.gov
The Transportation Security Administration (TSA) is a U.S. government agency tasked with ensuring the security of the nation's transportation systems. Key functions include screening passengers and baggage at airports, implementing security measures, developing and enforcing security regulations, and managing security programs to safeguard the traveling public and transportation infrastructure from potential threats.
For media inquiries and breaking news, please email TSA Public Affairs.
For local news, contact the regional spokesperson.
Nashville International Airport® (BNA®) offers a vibrant concessions program featuring a variety of retail and dining options that celebrate the spirit of Music City.
Managed by Fraport USA in the Main Terminal and Paradies Lagardère in the Satellite Concourse, these partnerships highlight BNA’s dedication to enhancing the traveler experience.
For media inquiries related to concessions, please contact:
- Fraport USA for BNA's Main Terminal
- Paradies Lagardère for the Satellite Concourse
For your marketing and advertising inquiries, please see the contact information below:
- For inquiries about advertising inside the terminal at BNA, please reach out to Carol Lecian.
- To invite BNA to advertise with your media company or publication, please contact Mandy Milek.
- Requests for Commercial Filming— such as for movies, TV shows, photoshoots and related productions—at BNA and JWN should be directed to Alyssa Kontos no less than 30 days in advance of the planned filming date.
- Click here to explore how BNA can sponsor your organization.
- Learn more about Terminal Garage Lighting requests by clicking here.
Requests for Commercial Filming— such as for movies, TV shows, photoshoots and related productions—at BNA and JWN should be directed to Alyssa Kontos no less than 30 days in advance of the planned filming date.
Applicable charges and insurance apply.
Note that TSA security measures are always enforced.
