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Service Animals

BNA welcomes service animals and has taken special consideration to keep them comfortable so they can focus on their responsibilities. Use the map above or follow the directions below to find the service animal relief areas.

Please note: If your animal is not on duty, we ask that all pets be kept in carriers.

● Service animal relief areas are located at the north end of the Departures level (curbside, Level 3).

● Proceed across the crosswalk, and make a 90-degree turn to the right (north).

● Proceed about 60 feet from the last set of double doors until you reach the last set of columns and the end of the covered area.

● The service animal relief areas are raised, 6’ x 10’ platforms with artificial grass and a mock fire hydrant.

● Cleanup bags are available for travelers' use. Thank you for cleaning up after your service animal.

● For the secure side of the airport, contact an airline representative to request an escort to the service animal relief area. The passenger will not have to go through the security screening process again.

● For the public (pre-security) side of the airport, service animal relief areas are located outside at the north end of the Departures level (curbside, Level 3).

● The service animal relief areas are raised, 6’ x 10’ platforms with artificial grass and a mock fire hydrant.

● Cleanup bags are available for travelers' use. Thank you for cleaning up after your service animal